Cancellation and Payment Information

Standard Rate:
The reservation can be cancelled or modified for free up to 90 days before date of arrival. If cancelled or modified after this free cancellation period, the total amount will be charged. 50% of the reservation total amount will be charged at the time of reservation. The remaining amount will be charged after end of the free cancellation period.
Non-Refundable Rate:
For non-refundable bookings the total amount will be charged at the time of reservation and cannot be refunded in case of cancellation.
Group booking (from 3 rooms):
Reservations with 3 rooms and more are considered as group reservations. A group reservation can be cancelled or modified for free up to 120 days before date of arrival. If cancelled or modified after this free cancellation period, the total amount will be charged. 50% of the reservation total amount will be charged at the time of reservation. The remaining amount will be charged after end of the free cancellation period.

If payments are not done within a period of 48 hours, the reservation is considered as not guaranteed. Cancellation policies explicitly stated for a reservation replace the cancellation policies written here.

Read the full Terms & Conditions

Payment Methods

International Bank Transfer: international bank transfers can be done with WISE.COM. Please find all details here. 

Brazilian PIX: (CNPJ) 19.114.226/0001-41 | Name: AGBS BRASIL EMPREENDIMENTOS E SERVIÇOS LTDA

Credit Card: Secure online payment with receiving a payment link. For reservations higher than R$ 5.000,00 a 3% tax will be added.